System Settings > Advanced Settings

• Keycard type—Indicates whether the key is for a guest or staff member.
• Encoded by—The name of the active operator when the key was made.
• Encoded on device—The name of the encoder used to make the key.
• Key mode—Indicates whether the key is a New Key or Additional Key.
• Created on—The date and time the key was encoded.
• Check-in—The date and time access is valid.
• Check out—The data and time access is invalid.
• Key ID—The unique instance of the key. Other keys encoded with the same credential have different key IDs.
• Status—The current state of the key: Pre-registered/Active/Expired/Obsolete/Returned.
• Guest room access—The rooms accessible by the key.
• Floor access—The floors accessible by the key.
• Encoded for guest —The name of the guest who was issued the key.

Additional data displays for keys which are encoded with a third-party service in sector 2 (sector 8 for VIP keys).

• Date Range—The dates and times during which the events included in the report occurred.
• Access Events—The number of records in the report.
• Key Holder—The name of the guest or staff member.
• Access—The access points authorized for the key holder.
• Check In—The date and time access is valid.
• Check Out—The data and time access is invalid.
• Key status—The current state of the key. For physical keys: Pre-registered/Active/Expired/Obsolete/Returned. For mobile keys: Delivering/Delivered/Failed/Canceling/Canceled/Expired/Obsolete.
• Seq—The order in which an event occurred.
• Event Date—The date and time the event occurred.
• Access Point—The access point to which the key was presented.
• Access Granted—Indicates whether access was granted when the key was presented.
• Time Set—Indicates whether the lock clock is set properly. If No, then the reported Event Date may be wrong. The most common reason for the lock clock to not be set is replacing a depleted battery. For offline systems, staff members can use an M-Unit to reset a lock clock.
• Dead Bolted—Indicates whether the deadbolt was engaged at the time of the event.
• Low Battery—Indicates whether the battery was low at the time of the event.
• Lock Prob?—Indicates a problem with the lock at the time of the event.
• Lock Latched—Indicates whether the lock was latched at the time of the event.
• New Key—Indicates whether the key is New. If the key is not New, it is an Additional Key.

• Date Range—The dates and times during which the events included in the report occurred.
• Access Events—The number of records in the report.
• Credential —The name of the credential and key mode (New or Additional).
• Shift schedule—The name of any shift schedule assigned to the key.
• Expiration—The date and time after which access on the key is invalid.
• Key status—The current state of the key. For physical keys: Pre-registered/Active/Expired/Obsolete/Returned. For mobile keys: Delivering/Delivered/Failed/Canceling/Canceled/Expired/Obsolete.
• Seq—The order in which an event occurred.
• Event Date—The date and time the event occurred.
• Access Point—The access point to which the key was presented.
• Access Granted—Indicates whether access was granted when the key was presented.
• Time Set—Indicates whether the lock clock is set properly. If No, then the reported Event Date may be wrong. The most common reason for the lock clock to not be set is replacing a depleted battery. For offline systems, staff members can use an M-Unit to reset a lock clock.
• Dead Bolted—Indicates whether the deadbolt was engaged at the time of the event.
• Low Battery—Indicates whether the battery was low at the time of the event.
• Lock Prob?—Indicates a problem with the lock at the time of the event.
• Lock Latched—Indicates whether the lock was latched at the time of the event.
• First Key Use—Indicates whether the key has been used to access a space.

When encoding or reading a key fails, an information box identifies the following problems:

• When communication between the encoder and workstation fails.
• When the encoder is offline.
• When the encoder is busy.
• When a key is not presented to the encoder within the expected delay.
• When the key is damaged, corrupt or uses unsupported technology.

The basic notification feature includes only the following event: 

• Some access points require reprogramming—Notifies when it is necessary to resynchronize Ambiance configuration data for the access points listed in the Details column.

The list of notifications includes events selected in the notification groups to which the current Operator subscribes. The following information is displayed for each notification:

• Notification—The online event. See below for a list of all notification events.
• Category—General or Online.
• Date/Time—The date and time the event occurred.
• Details—More information about the event, such as the command sent, and if applicable, the names of paired access points.

Use the Notifications toolbar to search notifications and take any of the following actions:

• Delete notifications—Select one or more notifications, then click (Delete) .
• Clear notifications from the Recent notifications list—Select one or more notifications, then click (Mark as Read).
• Filter notifications by notification, category, and date/time—Click (Filter) , select From and To dates, then click Filter. To clear a column filter, click (Filter Applied) , then Clear. To clear all filters, click (Reset Filters) .
• Refresh the data—Click (Refresh).

Descriptions for Online Events

• Access point offline—Notifies that there is no communication between the lock and the gateway.
• Access point online—Notifies that the lock is online and in communication with the gateway.
• Access Point Paired—Notifies that an access point was paired to a gateway.
• Door ajar clear (door secure)—Door previously ajar has now been closed and is secure.
• Door ajar generic—Notifies that a door is in an open state.
• Door ajar guest long—Door ajar beyond the configured threshold. The door ajar (long) event notifies a door has been left open for a longer time interval, indicating an unusual state, a potential intrusion.
• Door ajar guest short—Notifies that a door ajar (short) event signaling a door has been left open for a short time interval, for example the time it would take to vacate a room.
• Door ajar staff long —Notifies a door ajar (long) has been left open by a staff member for a longer time interval, indicating an unusual state, a possible intrusion in progress.
• Door ajar staff short —The door ajar (short) notifies a door has been left open by a staff member for a short time interval.
• Door latched—Notifies that a door is closed with the lock engaged.
• Door open—The lock's anti-pick mechanism is out. This is the default state of the door.
• Door unlatched—Notifies that the lock motor has been disengaged and the door can be opened without a key.
• Generic egress—Egress is an open door event.
• Guest key used—Date and time that a key was used at the access point.
• Guest key used (first entry)—Notifies a guest has accessed the lock for the first time.
• Gateway offline—Gateway is currently not communicating with the Ambiance Server.
• Gateway online—Displays all gateways that are online and visible in the Monitoring module.
• Low battery—The battery state is low and requires replacement.
• Low battery clear (battery normal)—The low battery notification has been cleared; the battery was replaced or the problem resolved.
• Mechanical key override—Notifies a lock override, accessing a lock with a mechanical key.
• Operation failed—The specified operation was not successful. When available, the reason is indicated.
• Privacy disabled/deadbolt retracted—Notifies the status of the deadbolt as disengaged.
• Privacy enabled/deadbolt engaged—Notifies that the deadbolt or privacy switch is engaged.
• Access point programming required—Lock may require resequencing or synchronization with Ambiance configuration data.
• Staff key used—Notifies that a staff key has accessed the lock.
• Standing intruder—Alert: Possible standing intruder. Multiple keys presented at a single access point.
• System key Used—Notifies that a System key was presented to the lock.
• Wandering intruder—Alert: Possible wandering intruder. Key presented at multiple access points.